Refund and Exchanges

Introduction

Welcome to our Returns and Exchanges page. We understand that sometimes a product may not meet your expectations, and you may need to return or exchange it. Our goal is to make this process as seamless as possible to ensure your satisfaction.

Return Policy

• We gladly accept returns within 90 days of the purchase date.
• Items must be unused, in their original packaging, and in the same condition as when received.
• Please include the original receipt or proof of purchase with your return.

Exchange Policy

• We offer exchanges for items of the same or lesser value.
• Items must be unused, in their original packaging, and in the same condition as when received.
• Please include the original receipt or proof of purchase with your exchange request.

How to Initiate a Return or Exchange

• Contact Us: Reach out to our customer service team via email to start the return or exchange process.
• Provide Details: Include your order details and the reason for the return or exchange.
• Receive Instructions: Our team will guide you through the necessary steps and provide a return authorization.

Refunds and Credits

• Once we receive and inspect the returned item, we will process the refund or exchange within 3 business days.
• Refunds will be issued to the original payment method used for the purchase.
• If the returned item is used, damaged, missing parts, or arrives damaged due to improper packaging, we reserve the right to deduct an amount from the refund to cover the item’s loss in value.

Thank you for shopping with us! We are committed to making your experience as satisfactory as possible.